marketing and the Internet - A powerful combination
LEAD GENERATION
Create a new business pipeline
WEBSITES

A key element in
your marketing?
E-MAILING
Learn from
your customers
PLANNING
To fail to plan is to
plan to fail....

Lead Generation - Building a pipeline of business opportunities

BSA Marketing can help you develop and implement a structured, consistent approach to building a reliable pipeline of new business opportunities

Once the planning and preparation is done, Lead Generation is about talking to people - communicating your proposition to your target audience, ensuring that the benefits of your products/services are clearly stated.

What you are looking for is a fit between your offering and the needs of your customer. If they want what you have, there is a lead. Sometimes, this fit can be instantaneous and sometimes it can develop over time through several contacts/conversations.

As well as ensuring you have an effective plan, BSA offers telemarketing, web development, email and associated services to help put your plan into action and generate real leads.

Here are some thoughts to get you started:

Targeting your market:

Split your targeting into 3 groups. Your approach for each may well be different:

1. Existing and past customers

Often forgotten in marketing, your existing customers can be a great source of new business

2. Qualified prospects where you have never done any business

You might never have worked with these people but you know they offer worthwhile potential and, most important, they know you.

3. Contacts you don't know

Cold calling and new targets are what most people focus on when they plan marketing activity but it is also the group that can be hardest and slowest to penetrate. The fact that these people don't know you means that, unless you have a very strong offer, you will have to work on building credibility with them before they will realistically consider what you have to offer.

Nevertheless, targeting new contacts keeps the pipeline flowing as a source of new potential. It is from here that your qualified prospects and customers of the future will come.

Communication tools you can use:

TOOL GOOD FOR NOT SO GOOD FOR
Telemarketing
  • Comprehensive coverage of niche sectors
  • Research amongst targeted groups
  • Cleaning/adding e-mail addresses to target databases
  • Keeping in touch with customers and qualified prospects
  • Mass market targeting
  • Cold calling
  • Cold appointment setting
Direct Mail
  • Initial contact to a broad market
  • Keeping in touch with known contacts
  • Initial contact in niche markets
  • Where you need high levels of response feedback
Website
  • Maintaining your presence in the market 24/7
  • An information reference for enquirers
  • A flexible statement of your propositions
  • Interaction with your market
  • Supply information to customers and prospects
  • Inexpensive to maintain/update
  • Generating business from a broad market
  • Specific contact with target individuals
  • Personalised contact (unless visitors have registered)
  • 'Push' marketing to target lists
E-mail Marketing
  • Keeping in touch with known contacts
  • Tracking how recipients respond
  • Testing different messages & offers
  • Rapid communication with your contacts
  • Mass marketing (unless your offer is very strong)
  • Guaranteed communication
Face to Face
  • Detailed negotiations
  • Understanding customer needs
  • Explaining complex propositions
  • Closing deals
  • Rapid market coverage
  • Cold selling
  • Keeping in touch
Advertising, PR & Sponsorship
  • Raising market awareness
  • Brand building
  • Primary lead generation
  • Learning about your market
  • Rapid response